System administrators - InfoCaption

System owners and administrators

Reduce costs for edu­ca­tion while users acquire bet­ter knowl­egde.

Info­Cap­tion gives sys­tem own­ers and admin­is­tra­tors one sin­gle sys­tem for edu­ca­tion, doc­u­men­ta­tion and sup­port. The easy main­tanance and a mate­r­i­al that users eas­i­ly under­stand, makes it worth­while to man­age pro­duced mate­r­i­al. There are also smart func­tions for bug reports and doc­u­men­ta­tion.

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One system

One sin­gle sys­tem for edu­ca­tion, doc­u­men­ta­tion and sup­port.

Quick production

Quick and easy pro­duc­tion pro­vides a liv­ing mate­r­i­al.

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Different types of guides

Dif­fer­ent types of guides depend­ing on need.


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Knowledge tests

Ensure your users and part­ners knowl­edge through knowl­edge tests.

Document processes

Doc­u­ment and devel­op flows of process through the process tool.

Reduce support

Reduce sup­port through self ser­vice and edu­ca­tion­al guides.


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Record bugs

Doc­u­ment inci­dents and bug­gs with Inci­den­trecorder.

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Integration

Inte­grate with oth­er sys­tems through SSO, APIs and Plu­g­ins.

Support portal

Adapt­able sup­port por­tal for inter­nal use and for your cus­tomers.


Educational packages

Cre­ate ready for use edu­ca­tion­al pack­ages for your users.

Publish webinars

Store and dis­trib­ute your own webi­na­rs.

Statistics

Fol­low up usage of guides all the way down to an indi­vid­ual lev­el.