Why InfoCaption Guide?
Created by the ones who know
We at InfoCaption do not believe in advanced tools that only a few in the organisation has access to. It should be easy to explain something with a guide. Therefore, our licence model is designed in a way that makes it easy to get new producers started.
With InfoCaption you do not only create the guides — the system also makes the produced material accessible and put to use. All the guides is stored in a server connected to a search page so the users easily will be able find the support they need, all in one place.
Always the latest material
Each produced guide gets an unique ID, so when the guide needs to be updated, for example when a new version of a system is released, you do not have to give the users any new material — the link to a guide always stays the same!
InfoCaption is the center for information sharing in Kumla municipality. We have guides and courses about everything: from what you need to know as a newly employed to how healthcare professionals write an implementation plan. The supply of guides is constantly expanding and is created by the expertise that exists in each part of the organisation. With InfoCaption our employees save time — both those looking for information and those who wants to share it.Håkan Cederqvist
Different types of guides
To create guides
When making a video, you can explain a lot in a very simple way. If you were to explain the same situation in text, it would be rather difficult for people to grasp. Because we split up the videos in steps, you can easily repeat any half minute that is interesting, instead of fast-forwarding or rewinding, like you would have to do in longer videos.Anders Heyle
To present guides to end users
The power of InfoCaption processes
Created by those who knows
Just like with the guides we think it is important that the process of creating processes is smooth and easy. InfoCaption’s licencing model makes it possible for those who actually knows how the process works to draw it – the organisation gets to describe it self!
InfoCaption’s processes will not turn into just a document in a folder and you do not need to think about how they are saved or presented. They are created directly in the web browser and are published in a searchable interface. From the interface they are also easy to edit if you att some point wold like to change something in them.
Shows what to do and how to do it
By linking guides or other types of information to each activity the employes get knowledge support directly in the process – just where they need it. In that way the processes become extra useful: they will not only tell you what to do but they will also show, step by step, how to do it.
Easy to share
Each InfoCaption process has a unique link. With this you can easily share the processes in emails and on websites, and integrate them in for example the organisation’s intranet.
Since we started using InfoCaption Process, the work with processes has become easier, and it doesn’t have to be controlled and teached in as big a scale. Thanks to the simplicity in the tool, we don’t have to use process experts in our companies. The one who knows how to work within the process can also draw it!Annica Pettersson
What you can do with the help of Track
Ensure level of knowledge
Make sure the users have the adequate knowledge before they get access to a certain IT system.
View course statistics
Put together a couple of guides and a knowledge test to a course. You can later do follow-ups on views and test results on an individual level.
Import already produced e-learning courses in SCORM-format and follow up on individual level.
We make sure that the users have gone through the guides that is needed to get access to out systems. The time spent to administrate the follow up is minimal since we use the connection between InfoCaption and the our user catalog (LDAP).Claes Karlsson